All prices listed are in Euro currency and ex warehouse Vorwerk (Germany). Orders are mailed only after pre-payment.

Please examine your order carefully as soon as it arrives. We will only accept exchanges and returns of goods within 14 days of your receipt of the order. We reserve the right to rectify accidental pricing errors. All goods will remain the sole property of the Gildebrief until full payment is received. All prices are listed without added freight. Shipping and handling will be charged extra.

Shipping rates: For all goods we charge normally a flat rate of Euro 9.90 worldwide, except for molds and other very heavy items.  In that case we will either apply Shipping Plus - Euro 19.90, or the actual rate applicable.

The shipping rates are calculated automatically by the online shop system.
It can happen that several rates get added together and then they end up too
high. If you should notice this, please write a short note under "Your
notice to us" and we make sure we check them again (although we do that
anyway, but this is making doubly sure).

At this time, GILDEBRIEF ships merchandise to international locations worldwide. The risk of loss and title for all merchandise ordered on our Web site pass to you when the merchandise is delivered to the shipping carrier. Please note that your order confirmation does not contain the freight costs, since actual charges will be determined by the total weight of the shipment.

We accept American Express (AMEX), Master Card, VISA and Pay Pal.

All charges are made in €uro!